Privacy Policy

FACTS
WHAT DOES HERITAGE CREDIT UNION
DO WITH YOUR PERSONAL INFORMATION?
 
 
Why?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand Heritage Credit Union’s Privacy Policy.
 
 
What?
The types of personal information we collect and share depend on the accounts or services you have with us. This information can include:
  • Name, address, Social Security number, and income
  • Account balances and transaction history
  • Credit history and credit scores
When you are no longer our member, we will not share your information except as permitted or required by law as described in this notice.
 
 
How?
All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons Heritage Credit Union chooses to share; and whether you can limit this sharing.
 
 
Reasons we can share your personal information
Does Heritage Credit Union share?
Can you limit this sharing?
For our everyday business purposes—
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes
No
For our marketing purposes—
to offer our products and services to you
Yes
No
For joint marketing with other financial companies
Yes
No
For our affiliates’ everyday business purposes—
information about your transactions and experiences
No
We don’t share
For our affiliates’ everyday business purposes—
information about your creditworthiness
No
We don’t share
For nonaffiliates to market to you
No
We don’t share
What we do
How does Heritage Credit Union protect my personal information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. We also restrict access to nonpublic personal information about you to those employees and volunteers who need to know the information to provide products or services to you.
How does Heritage Credit Union collect my personal information?
We collect your personal information, for example, when you
  • Open an account or apply for a loan
  • Apply for any credit union service
  • Visit our website; provide us information on any online application or transaction, or information you send to us by email.
  • Use your credit or debit card or pay your bills
  • Make deposits to or withdrawals from your accounts
We also collect your personal information from others, including credit bureaus or other companies.
Why can’t I limit all sharing?
Federal law only gives you the right to limit information sharing as follows:
  • Sharing for affiliates’ everyday business purposes—information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
 
 
Definitions
Affiliates
Companies related by common ownership or control. They can be financial and nonfinancial companies.
  • Our affiliates include financial service providers that offer card servicing and payment processing services.
Nonaffiliates
Companies not related by common ownership or control. They can be financial and nonfinancial companies.
  • Heritage Credit Union does not share with nonaffiliates so they can market to you.
Joint marketing
A formal agreement between Heritage Credit Union and a nonaffiliated financial company where we jointly market financial products or services to you.
  • Our joint marketing partners include loan recapture programs.
 
Questions
Call 337-269-9880 or 866-269-9880 or email us at heritagecreditunion@hcuworld.com.